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Get Rid of Epson Printer Error 000031 with Eprinterhelp Expert Solutions

Get Rid of Epson Printer Error 000031 with Eprinterhelp Expert Solutions

Is your Epson printer constantly displaying error 000031 and grinding your productivity to a halt? We’ve all been there – endlessly trying “fixes” from forums only to have the error pop up again 5 minutes later. You restart the printer, restart your computer, sacrifice a cartridge to the printer gods, and still error 000031 stares you down from the printer display, almost mocking your efforts to get back to work. In this guide, we’ll walk through everything you need to know about Epson Printer Error 000031 – what causes it, the best way to fix it for good, and how to make sure it never slows down your productivity again. Read on for the definitive guide to banishing error 000031 from your Epson printer for good!

What is Epson Printer Error 000031?

Epson Error 000031 is an error code that indicates a problem with the printer’s jam sensor. This commonly occurs when the sensor is blocked, damaged, or malfunctioning.  The Epson Printer Error 000031 can occur due to various underlying issues with the printer’s firmware, software, or even hardware components. Here are some of the most common causes of Error 000031:

Some common causes of Epson Error 000031 include:

– Paper jams blocking the sensor. Shreds of paper or debris lodged in the printer can obstruct the jam sensor and trigger this error.

– Faulty or disconnected jam sensor. If the sensor is not working properly or has become loose, it will fail to detect paper passing through correctly. This confuses the printer and results in Error 000031.

– Obstructed paper path. If rollers, gears or other components along the paper path are dirty, worn or damaged, they can cause an obstruction that blocks paper from passing the sensor smoothly.

– Firmware issues. In some cases, a buggy firmware version or incompatible driver can cause intermittent issues with the jam sensor and result in Error 000031. Updating to the latest firmware often resolves this.

– Bad connection. Checks wires connecting the jam sensor to the control board. If a wire is loose, damaged or improperly connected, it can cause sensor issues.

So in summary, Error 000031 indicates some kind of issue with the jam sensor being blocked or not working correctly. Identifying and clearing any obstructions or connection issues will typically resolve this problem.

Methods  to Fix Epson 000031 Error

Dealing with printer errors can be frustrating, but fixing Epson error 000031 is easier than you think if you follow these troubleshooting steps:

Do a Power Reset

The simplest solution is often to do a power reset. Turn off the printer and unplug the power cable from the back of the machine. Wait 30 seconds, then plug the power cable back in and turn the printer on. This basic reset will resolve many error codes.

Check Interface Connections  

Make sure all interface cables are securely connected if you’re using wired connections. This includes USB, ethernet, and telephone/fax line cables. Disconnect and reconnect all cords to ensure a tight fit. Loose connections are a common cause of Epson 000031.

Print a Test Page

Print a test page or nozzle check to see if the error still appears. Go to printer settings and locate the option to print a test page. If the test page prints without issues, the error was just temporary.

Replace Ink Cartridges

Error 000031 may indicate depleted or damaged ink cartridges. Open the printer and remove all the ink cartridges one at a time. Examine them closely for any damage or debris blocking the printhead. Clean the cartridges if needed. Install new Epson ink cartridges and test again.

Update Printer Software

An outdated printer driver can trigger error 000031. Go to Epson’s website and check for any available firmware or software updates for your specific printer model. Download and install the latest update.

Clean the Printhead

If none of the above steps resolve the issue, the printhead may need cleaning. Printhead cleaning dislodges any dried ink or debris buildup. Refer to your printer manual for the proper cleaning procedure. Test afterwards.

With some basic troubleshooting, you can fix Epson error 000031 yourself. But if all else fails, don’t hesitate to contact our technicians for expert printer repair services. We’re happy to help get your Epson running smoothly again.

Sometimes, even after trying all the troubleshooting steps, the Epson Error 000031 persists. This usually happens when there is an underlying hardware or software issue that requires advanced technical knowledge to resolve. In such cases, it’s best to seek assistance from a professional Epson printer repair service.

Contact Our Technicians

Don’t struggle with printer errors on your own – our experienced technicians are here to help. Contact EprinterHelp to get instant support and solutions. Our Epson printer experts have the technical know-how from years of experience to quickly diagnose what is causing the error on your specific model. We are equipped with advanced diagnostic tools and technical resources that help pinpoint printer problems that are difficult to identify on your own.


Getting the Epson printer error 000031 can be incredibly frustrating, halting your productivity and work. But don’t worry – this error is fixable if you know what to do. We went over the common causes of error 000031, including outdated drivers, loose cables, and defective parts. While some fixes like updating drivers are easy DIY solutions, others like replacing parts require professional service. Our Epson printer repair team has seen every error code and resolved every common issue with these printers. We can get your printer functioning again quickly, whether it requires a simple software upgrade or a more complex component swap.

Frequently Asked Questions

What causes the Epson 000031 error?

The Epson 000031 error is typically caused by a communication issue between your computer and the printer. This could be due to an incorrect driver installation, corrupted print spooler files, or connection problems over the network.

Why does my Epson printer keep showing error 000031?

If your Epson printer repeatedly displays the 000031 error, it’s likely caused by an underlying issue that hasn’t been fully resolved. Some common reasons it keeps recurring include:

– Outdated or incompatible printer drivers

– Intermittent network connectivity issues 

– Corrupt print spooler components that haven’t been fully repaired

– Firmware bugs that need to be patched

How can I fix the 000031 error permanently?

To permanently resolve the Epson 000031 error, you need to identify and address the specific cause. We recommend updating your printer drivers, rerouting cables, restoring your print spooler, or updating firmware. If issues persist, contacting Epson support or a printer repair technician is advised to fully diagnose and correct any underlying problems.

What should I do if restarting the printer doesn’t fix the 000031 error?

If restarting your Epson printer doesn’t fix the 000031 error, additional troubleshooting is required:

– Try printing from a different computer to isolate the issue 

– Check cable connections and reconnect power/USB cables

– Print a nozzle check and clean or align print heads if needed

– Uninstall and reinstall the printer driver

– Use the Epson Printer Utility to reset default printer settings

– On a network, assign a static IP address to the printer to troubleshoot connectivity 

If you still receive the error after trying these steps, contact Epson support for further assistance with resolving the issue.

Why does my printer keep disconnecting when printing?

Frequent disconnections during printing that lead to the 000031 error could be caused by:

– Faulty USB or network cables that need to be replaced

– Outdated, mismatched or corrupted printer drivers

– Interference from other devices on your network

– Incorrect network settings configured on the printer 

– The printer’s network board may be defective

Check all physical connections, update drivers, isolate the printer on the network, and setup a static IP address on the printer. If problems continue, have a technician diagnose the network board.

Also Read: Why Is My Printer Printing Blank Pages

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